Contact Us
Questions about your evaluation, your letter, or landlord verification? Our Florida-based support team responds within one business day — usually much faster.
Re: Reasonable Accommodation — Emotional Support Animal
care@floridaesaletter.org
For general questions and letter support
Landlord Verification
verify@floridaesaletter.org
Property managers: include the letter ID for fastest turnaround
Support Hours
Monday–Saturday
8:00am – 8:00pm ET
Service Area
100% telehealth — serving every county in Florida, from Pensacola to Key West
In crisis? This inbox is not monitored for emergencies. Call or text 988 (Suicide & Crisis Lifeline) or dial 911.
Send Us a Message
Please don't include sensitive health details in this form — save those for your secure telehealth visit.
Clinicians on Our Florida Team
Every letter is issued under the license of a Florida mental health professional following a genuine telehealth evaluation.
Dr. Xander Valdez
LMFTLicensed Marriage & Family Therapist specializing in PTSD and trauma recovery, known for thorough and compassionate telehealth evaluations.
FL License · Miami GardensDr. Yolanda Wexler
MD, PsychiatristBoard-certified psychiatrist who helps Floridians managing depression and mood disorders document their assistance-animal needs accurately and lawfully.
FL License · Boca RatonDr. Zeke Xu
PMHNPPsychiatric Mental Health Nurse Practitioner with 12 years in panic disorder, guiding patients through housing and travel accommodation requests.
FL License · SunriseWhat Patients Say
“Getting my cat Biscuit approved for our lease renewal took one short video call. Five stars from our whole household.”
“The doctor genuinely understood what my rescue lab Max does for my panic attacks. Worth every penny.”
“I compared several services before trusting them with the paperwork for my senior beagle — no regrets. The whole process took one afternoon.”
“Our building manager confirmed the letter covering my two tabbies within a day. I'd recommend them to anyone in Florida.”
“My building tried to charge pet fees for my corgi Pepper, but the letter ended that conversation fast. Professional from booking to delivery.”
“The clinician took real time to understand how my husky Luna helps my anxiety day to day. Support answered every follow-up question.”