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Accountability

Editorial Policy

Everything published on this site follows a documented process for accuracy, clinical review, and honesty. Here's how we hold ourselves accountable.

Last updated: July 14, 2026
Clinician Verified
Emotional Support Animal LetterFLORIDAESALETTER.ORG Β· TELEHEALTH EVALUATION
REF: FL-ESA-20 417STATE OF FLORIDA

Re: Reasonable Accommodation β€” Emotional Support Animal

Johnathan Miller
Johnathan Miller, MD
Medical Director Β· FL License #ME 00000
Landlord VerificationIncluded free

1. Our Mission

Misinformation about emotional support animals and psychiatric service dogs is everywhere β€” from fake registries to outdated legal claims. Our editorial mission is to publish content that is accurate, current, clearly sourced, and genuinely useful to Florida pet owners navigating housing and travel rights.

2. How Content Is Created

  • Research first: writers work from primary sources β€” the Fair Housing Act, HUD guidance, DOT air-travel rules, the ADA, and Florida Statutes (including SB 1084) β€” rather than secondhand blog claims.
  • Written by professionals: content is drafted by experienced health writers familiar with U.S. disability and housing law.
  • Clinically reviewed: pages that touch on mental health conditions, qualification criteria, or the evaluation process are reviewed by a licensed mental health professional on our clinical team before publication.

3. Accuracy & Updates

Laws and agency guidance change. We review core legal and clinical pages at least every 12 months β€” and immediately when relevant statutes, HUD guidance, or DOT rules change. Each major page displays a "Last updated" date.

4. Honesty About Our Service

  • We will never claim that everyone qualifies for a letter, that letters guarantee outcomes, or that ESAs have public-access rights they do not have.
  • We clearly distinguish informational content from promotional content.
  • Testimonials reflect real patient experiences and are lightly edited only for length and privacy.

5. Corrections

If you spot an error β€” legal, clinical, or factual β€” email care@floridaesaletter.org with "Correction" in the subject line. Verified errors are corrected promptly, and material corrections are noted on the affected page.

6. Advertising & Conflicts

We do not accept sponsored posts, affiliate placements, or paid endorsements in our educational content. Our only revenue comes from the evaluation services described on our pricing page.

Clinical Oversight

Clinicians on Our Florida Team

Every letter is issued under the license of a Florida mental health professional following a genuine telehealth evaluation.

Dr. Omar Haddad

LMFT

Licensed Marriage & Family Therapist focused on college-age mental health and evidence-based assessment for ESA and PSD documentation.

FL License Β· Jupiter

Dr. Grace Thompson

MD, Psychiatrist

Board-certified psychiatrist with 12 years of experience in anxiety disorders, with a strong focus on the human–animal bond in treatment.

FL License Β· Ocala

Dr. Laura Whitfield

PMHNP

Psychiatric Mental Health Nurse Practitioner specializing in PTSD and trauma recovery, known for thorough and compassionate telehealth evaluations.

FL License Β· Port Orange
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